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A medical record, health record,
or medical chart is a systematic documentation of a
patient's medical history and care. The term 'Medical record'
is used both for the physical folder for each individual
patient and for the body of information which comprises the
total of each patient's health history. Medical records are
intensely personal documents and there are many ethical and
legal issues surrounding them such as the degree of
third-party access and appropriate storage and disposal.
Although medical records are traditionally compiled and stored
by health care providers, personal health records maintained
by individual patients have become more popular in recent
years. Purpose
The information contained in the medical record allows health
care providers to provide continuity of care to individual
patients. The medical record also serves as a basis for
planning patient care, documenting communication between the
health care provider and any other health professional
contributing to the patient's care, assisting in protecting
the legal interest of the patient and the health care
providers responsible for the patient's care, and documenting
the care and services provided to the patient. In addition,
the medical record may serve as a document to educate medical
students/resident physicians, to provide data for internal
hospital auditing and quality assurance, and to provide data
for medical research. Personal health records combine many of
the above features with portability, thus allowing a patient
to share medical records across providers and health care
systems.
Format
Traditionally, medicals records have been written on paper and
kept in folders. These folders are typically divided into
useful sections, with new information added to each section
chronologically as the patient experiences new medical issues.
Active records are usually housed at the clinical site, but
older records (eg those of the deceased) are often kept in
separate facilities.
The advent of electronic medical records has changed not only
the format of medical records, but has increased accessibility
of files.
Contents
Although the specific content of the medical record may vary
depending upon specialty and location, it usually contains the
patient's identification information; the patient's health
history (what the patient tells the health care providers
about his or her past and present health status); and the
patient's medical examination findings (what the health care
providers observe when the patient is examined). Other
information may include lab test results; medications
prescribed; referrals ordered to health care providers;
educational materials provided; and what plans there are for
further care, including patient instruction for self-care and
return visits. In some places, billing information is
considered to be part of the medical record.
Demographics
Demographics include information regarding the patient which
is not medical in nature. It is often information to locate
the patient including identifying numbers, addresses, and
contact numbers. It may contain information about race and
religion as well as workplace and type of occupational
information. It may also contain information regarding the
patient's health insurance. It is common to also find
emergency contacts located in this section of the medical
chart.
Medical history
The medical history is a longitudinal record of what has
happened to the patient since birth. It chronicles diseases,
major and minor illnesses as well as growth landmarks. It
gives the clinician a feel for what has happened before to the
patient. As a result, it may often give clues to current
disease states. It includes several subsets detailed below.
Surgical history
The surgical history is a chronicle of surgery performed for
the patient. It may have dates of operations, operative
reports, and/or the detailed narrative of what the surgeon
did.
Obstetric history
The obstetric history lists prior pregnancies and their
outcomes. It also includes any complications of these
pregnancies.
Medications and medical allergies
The medical record may contain a summary of the patient's
current and previous medications as well as any medical
allergies.
Family history
The family history lists the health status of immediate family
members as well as their causes of death (if known). It may
also list diseases common in the family or found only in one
sex or the other. It may also include a pedigree chart. It is
a valuable asset in predicting some outcomes for the patient.
Social history
The social history is a chronicle of human interactions. It
tells of the relationships of the patient, his/her careers and
trainings, schooling and religious training. It is helpful for
the physician to know what sorts of community support the
patient might expect during a major illness. It may explain
the behavior of the patient in relation to illness or loss. It
may also give clues as to the cause of an illness (ie
occupational exposure to asbestos).
Habits
Various habits which impact health, such as tobacco use,
alcohol intake, recreational drug use, exercise, and diet are
chronicled, often as part of the social history. This section
may also include more intimate details such as sexual habits
and sexual preferences.
Immunization history
The history of vaccination is included. Any blood tests
proving immunity will also be included in this section.
Growth chart and developmental history
For children and teenagers, charts documenting growth as it
compares to other children of the same age is included so that
health care providers can follow the child's growth over time.
Many diseases and social stresses can affect growth and
longitudinal charting can thus provide a clue to underlying
illness. Additionally, a child's behavior (such as timing of
talking, walking, etc) as it compares to other children of the
same age is documented within the medical record for much the
same reasons as growth.
Medical encounters
Within the medical record, individual medical encounters are
marked by discrete summations of a patient's medical history
by a physician, nurse practitioner, or physician assistant and
can take several forms. Hospital admission documentation (ie
when a patient requires hospitalization) or consultation by a
specialist often take an exhaustive form, detailing the
entirety of prior health and health care. Routine visits by a
provider familiar to the patient, however, may take a shorter
form such as the problem-oriented medical record (POMR), which
includes a problem list of diagnoses or a "SOAP" method of
documentation for each visit. Each encounter will generally
contain the aspects below:
Chief complaint
This is the problem that has brought the patient to see the
doctor. Information on the nature and duration of the problem
will be explored.
History of the present illness
A detailed exploration of the symptoms that the patient is
experiencing which have caused the patient to seek medical
attention.
Physical examination
The physical examination is the recording of observations of
the patient. This includes the vital signs and examination of
the different organ systems, especially ones which might
directly be responsible for the symptoms that the patient is
experiencing.
Assessment and plan
The assessment is a written summation of what are the most
likely causes of the patient's current set of symptoms. The
plan documents the expected course of action to address the
symptoms (diagnosis, treatment, etc.).
Orders
Written orders by medical providers are included in the
medical record. These detail the instructions given to other
members of the health care team by the primary providers.
Progress notes
When a patient is hospitalized, daily updates are entered into
the medical record documenting clinical changes, new
information, etc. These often take the form of a SOAP note and
are entered by all members of the health care team (doctors,
nurses, dietitians, clinical pharmacists, respiratory
therapists, etc). They are kept in chronological order and
document the sequence of events leading to the current state
of health.
Test results
The results of testing, such as blood tests (eg complete blood
count) radiology examinations (eg X-rays), pathology (eg
biopsy results), or specialized testing (eg pulmonary function
testing) are included. Often, as in the case of X-rays, a
written report of the findings is included in lieu of the
actual film.
Other information
Many other items are variably kept within the medical record.
Digital images of the patient, flowsheets from
operations/intensive care units, informed consent forms, EKG
tracings, outputs from medical devices (such as pacemakers),
chemotherapy protocols, and numerous other important pieces of
information form part of the record depending on the patient
and his or her set of illnesses/treatments.
Administrative issues
Medical records are legal documents and are subject to the
laws of the country/state in which they are produced. As such,
there is great variability in rule governing production,
ownership, accessibility, and destruction.
Production
In the United States, written records must be marked with the
date and time and scribed with indelible pens without use of
corrective paper. Errors in the record should be struck with a
single line and initialed by the author. Orders and notes must
be signed by the author. Electronic versions require an
electronic signature.
Ownership
In the United States, the data contained within the medical
record belongs to the patient, whereas the physical form the
data takes belongs to the entity responsible for maintaining
the record. Therefore, patients have the right to ensure that
the information contained in their record is accurate.
Patients can petition their health care provider to remedy
factually incorrect information in their records.
In the United Kingdom, the NHS's medical records belong to the
Department of Health.
Accessibility
In the United States, the most basic rules governing access to
a medical record dictate that only the patient and the health
care providers directly involved in delivering care have the
right to view the record. The patient, however, may grant
consent for any person or entity to evaluate the record. The
full rules regarding access and security for medical records
are set forth under guidelines of the Health Insurance
Portability and Accountability Act (HIPAA). The rules become
more complicated in special situations.
Capacity
When a patient does not have capacity (is not legally able) to
make decisions regarding his or her own care, a legal guardian
is designated (either through next of kin or by action of a
court of law if no kin exists). Legal guardians have the
ability to access the medical record in order to make medical
decisions on the patient’s behalf. Those without capacity
include the comatose, minors (unless emancipated) and patients
with incapacitating psychiatric illness or intoxication.
Medical emergency
In the event of a medical emergency involving a
non-communicative patient, consent to access medical records
is assumed unless written documentation has been drafted
previously (such as an advance directive)
Research, auditing, and evaluation
Individuals involved in medical research, financial or
management audits, or program evaluation have access to the
medical record. They are not allowed access to any identifying
information, however.
Risk of death or harm
Information within the record can be shared with authorities
without permission when failure to do so would result in death
or harm, either to the patient or to others. Information
cannot be used, however, to initiate or substantiate a charge
unless the previous criteria are met (ie, information from
illicit drug testing cannot be used to bring charges of
possession against a patient). This rule was established in
the United States Supreme Court case Jaffe v. Redmond.
In the United Kingdom, the Data Protection Acts and later the
Freedom of Information Act 2000, gave patients or their
representatives the right to a copy of their record, except
where information breaches confidentiality (e.g. information
from another family member or where a patient has asked for
information not to be disclosed to third parties) or would be
harmful to the patient's well-being (eg some psychiatric
assessments). Also the legislation gives patients the right to
check for any errors in their record and insist that
amendments be made if required.
Destruction
In general, entities in possession of medical records are
required to maintain those records for a given period of time.
In the United Kingdom, medical records are required for the
lifetime of a patent and legally for as long as the time that
complaint action can be brought. Generally in the UK any
recorded information should be kept legally for 7 years, but
for medical records additional time must be allowed for any
child to reach the age of responsibility (20 years). Medical
records are required many years after a patient’s death to
investigate illnesses within a community (e.g. industrial or
environmental disease or even of doctors committing murders,
e.g. Harold Shipman).
Abuses
The outsourcing of medical record transcription and storage
has the potential to violate patient-physician confidentiality
by possibly allowing unaccountable persons access to patient
data.
Falsification of a medical record by a medical professional is
a felony in most United States jurisdictions.
Governments have often refused to disclose medical records of
military personnel who have been used as experimental
subjects.
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